YOU HAVE QUESTIONS.
WE HAVE ANSWERS.
General FAQ's
The answers to your 'wait, what?' moments
What makes Faux King Florals different from other faux flower brands?
We’re not your nan’s plastic flowers. Faux King Florals are bold, beautiful, and made to turn heads. No dust-gathering eyesores here, just jaw-dropping arrangements that make your home (or event) look like a magazine spread.
What is Faux Floristry?
It’s our own cheeky little twist on floristry. Think show-stopping arrangements without the tantrums, droop, or watering can. It’s fake - but make it fabulous.
Can I use your flowers for weddings or events?
Of course! We’re basically the of blooms. Perfect for weddings, events, parties, and even posh dinner tables. Want help styling? Just shout.
Do you offer custom floral arrangements?
We sure do. Want something as unique as your ex’s excuses? We’ll design it just for you. Drop us a message and let’s make magicinfo@fauxkingflorals.com or slide into our DM's on Insta: @fauxkingflorals
Do you offer student discount?
We know student life isn’t cheap, so yes - 10% off for students. You’ll just need to verify you’re legit. Then it’s champagne florals on a lemonade budget.
Who do I contact for media/press inquiries?
Slide into our inbox: sophie@fauxkingflorals.com , or info@fauxkingflorals.com - We love a good feature.
Product FAQ's
How do I care for my Faux King flowers/florals?
Easy. No feeding, no fuss. Give them a gentle fluff on arrival, keep them out of direct sunlight, and dust occasionally. Feeling fancy? A light steam gets them looking lush.
Are your flowers sustainable?
In a word: yes. Unlike fresh flowers that die faster than a dodgy Tinder date, ours are built to last. Less waste, more wow.
Can I put Faux King Floral arrangements outside?
They're indoor divas, really. A bit of outdoor posing is fine in a shaded spot, but they’re not made for full-on British weather.
Do your flowers fade or change colour over time?
Not unless you stick them in direct sunlight for hours. Treat them kindly and they’ll stay looking fresh for years.
Are your florals as realistic as they look?
Yes, darling. They’re so lifelike your guests will be sniffing them. We use real-touch materials and top-tier design to fool even the pickiest plant mum.
Can I get a sample of the flowers before purchasing?
We’re working on it! In the meantime, check out our juicy product close-ups and videos. They show every petal in glorious detail.
Order FAQ's
How do I track my order?
Once your parcel hits the post, we’ll email you a tracking link so you can stalk it all the way to your doorstep.
Can I cancel my order?
Yes, if we haven’t packed it up yet. Email us straight away and we’ll try to catch it before it heads out the door.
Can I get a sample of the flowers before purchasing?
We’re working on it! In the meantime, check out our juicy product close-ups and videos. They show every petal in glorious detail.
Can I order wholesale or in bulk?
Yes please. If you’re a stylist, designer or stockist wanting a lot of faux fabulousness, email wholesale@fauxkingflorals.com and we’ll hook you up with a trade account once we've verified you're legit.
Delivery & Returns FAQ's
Can I exchange my flowers?
Changed your mind? No worries - it happens. Just have a peek at our Returns Policy for the full lowdown on how to send your blooms back. Keep them unused and in their original packaging.
How long will it take for me to receive my flowers?
UK orders usually arrive in 2–4 working days. Need them quicker than a gossip at brunch? Choose express delivery at checkout.
How do I return my order?
Changed your mind? No worries—it happens. Just have a peek at our Returns Policy for the full lowdown on how to send your blooms back. Keep them unused and in their original packaging.
What should I do if my flowers arrive damaged?
Oh no! That’s not the Faux King standard. Send us a photo within 48 hours and we’ll replace them quicker than you can say “floral emergency.”
Do you ship internationally?
We do! Some locations may take a tad longer, but we’ll make sure your blooms get there in one (gorgeous) piece.
What should I do if I’ve received an incorrect order or unhappy with my order?
Not happy? We’re gutted. Email us at info@fauxkingflorals.com and we’ll fix it faster than you can say “this isn’t what I ordered.”
