Privacy Policy
Effective Date: Feb 2025
Faux King Florals (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and purchase our products. By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information that you provide to us when you use our website, make a purchase, or contact us. This may include:
- Personal Identifiable Information: Name, email address, phone number, billing and shipping addresses, payment information.
- Non-Personal Information: Information about your device, browser, operating system, and IP address to improve user experience.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders.
- Communicate with you about your order, products, and services.
- Improve our website and product offerings.
- Send promotional materials, newsletters, or offers, if you have opted-in to receive them.
- Comply with legal obligations.
3. Payment Information
All payment transactions are processed through Shopify Payments or other third-party payment processors. We do not store or handle your credit card information directly. Payments are processed securely via these third-party services.
4. Sharing Your Information
We do not sell or rent your personal data to third parties. However, we may share your information with:
- Service Providers: We share necessary data with third-party companies who assist in running our business (e.g., shipping providers, payment processors, and email services).
- Legal Requirements: We may disclose your information if required by law or to protect the rights and safety of our business, customers, or others.
5. Cookies and Tracking Technologies
Our website uses cookies to improve your browsing experience. Cookies are small files that are stored on your device and help us personalize your visit, track your shopping cart, and improve the website’s functionality. You can manage your cookie preferences through your browser settings.
6. Your Data Protection Rights
As a UK-based customer, you have the following rights under the General Data Protection Regulation (GDPR):
- Access: You can request a copy of the personal data we hold about you.
- Rectification: You can ask us to correct any information that is inaccurate or incomplete.
- Erasure: You can request the deletion of your personal data, subject to certain conditions.
- Data Portability: You can request a transfer of your data to another service provider.
- Withdraw Consent: If you have consented to the use of your data, you can withdraw that consent at any time.
If you wish to exercise any of these rights, please contact us at [insert contact email].
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Security
We take the security of your personal information seriously. We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or security of these sites. We encourage you to review their privacy policies before submitting any personal information.
10. Changes to This Privacy Policy
We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
info@fauxkingflorals.com